Taxibeat is a new mobile service that aims to disrupt the global taxi industry in many ways. First and foremost, Taxibeat is a customer support company. We help people move around the cities and we need professionals to support this mobility in order to be reliable and safe.

You, as the Taxibeat Customer Support Representative, interact with taxi drivers and passengers to provide information in response to inquiries about the Taxibeat operations, solve technical problems and monitor the activities taking place on the Taxibeat marketplace using our sophisticated control panel.

You also handle and resolve passengers’ and drivers’ complaints, and all this interaction takes place by answering phone calls, responding through our CRM software, or face to face, especially for drivers who visit our offices to help them with their mobile phones and the Taxibeat application.

For more information, just clicking http://taxibeat.workable.com/jobs/636